Home 9 Data protection policy

Data protection policy

THE OWNER undertakes to protect the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by THE OWNER implies acceptance by the user of the provisions contained in this Privacy Policy and that their personal data will be treated as stipulated therein. If you wish, please note that all and that we may have links from our website to other websites, this Privacy Policy does not apply to the websites of other companies or organizations to which the website is intended. THE OWNER does not control the contingut of third-party websites nor accepts any type of responsibility for contingut or the privacy policies of these websites.

Information on data processing (Regulation (EU) 2016/679 and LO 3/2018)

Concept: Description
Data controller: THE HOLDER
Our data appear in the legal notice of this website.
Data controller: THE HOLDER
Our data appear in the legal notice of this website.
Purpose of treatment: Offer and manage our products and/or services.
Legitimation: Consent obtained from the interested party. Execution of the service contract.
Recipients: The data will not be communicated to third parties, unless required by law or necessary to fulfill the purpose of the treatment.
People’s rights: Those interested have the right to exercise their rights of access, rectification, limitation of treatment, deletion, portability and opposition, by sending their request to our address.
Data retention period: As long as the commercial relationship is maintained or during the years necessary to comply with legal obligations.
Claim: Those interested can go to the AEPD to submit the claim they deem appropriate.
Additional information: Additional and detailed information can be found below under “Privacy Questions”.

Questions about privacy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, (RGPD) and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of rights digitals (LOPDGDD), we offer you the following information about the processing of your personal data:

Who is responsible for the processing of your data?

THE HOLDER
Our data appear in the legal notice of this website.

For what purpose do we process your personal data?

  • We process the information provided to us to provide and invoice our services and products.

  • If you give us your consent, we can also process your data to send you information about our activities, services and products.

  • If you participate in any of our draws and/or contests, we will publish your name and surname, and your image, in the different spaces and means of communication and dissemination that we use, including social networks, in order to promote our activities, services and products.

How long will we keep your data?

The personal data provided will be kept as long as you are a user of our services or want to receive information about them, and if you participate in a promotion while it is active, and then, during the periods established to comply with our legal obligations.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the consent you give us.

Regarding the information sent to us by minors under 16, it will be understood that it has been with the consent of their legal representatives. If this is not the case, the minor’s legal representative must notify us as soon as he becomes aware of it.

To which recipients will your data be communicated?

The data will not be communicated to third parties, unless required by law or necessary to fulfill the purpose of the treatment.

What are your rights when you provide us with your data?

  • Anyone has the right to obtain confirmation as to whether or not we are processing their personal data.

  • Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.

  • In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

  • Also, in certain circumstances and for reasons related to their particular situation, interested parties can object to the processing of their data. In this case we will stop processing them, except for compelling legitimate reasons or for the exercise or defense of possible claims.

  • Those interested also have the right to the portability of their data.

  • Finally, interested parties have the right to submit a claim to the competent Control Authority.

How can you exercise your rights?

By sending us a letter attaching a copy of a document that identifies you, to our physical or electronic address.

How did we get your data?

The personal data we process comes from the interested party himself, who guarantees that the personal data provided is true and is responsible for communicating any changes. Data marked with an asterisk are mandatory in order to provide the requested service.

What data do we process?

The categories of data we can process are:

  • Identification data.

  • Postal or electronic addresses.

  • Other data requested in our forms.

The data is limited, since we only process the data necessary for the provision of our services and the management of our activity.

Do we use cookies?

We use cookies during navigation on our website with the informed consent of the user. L’usuari pot configurar el seu navegador perquè l’avisi de la utilització de cookies i per evitar-ne el seu ús. For more information visit our cookie policy.

What security measures do we apply?

We apply the security measures established in article 32 of the RGPD, therefore we have adopted the necessary security measures to guarantee a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee confidentiality, integrity, availability and permanent resilience of treatment systems and services.

Some of these measures are:

  • Information on data processing policies to staff.

  • Performing regular backups.

  • Data access control.

  • Regular verification, evaluation and assessment processes.